Welcome to Healix360
Welcome to our wound care family! Everything you need to know before your first visit, including what to expect, what to bring, and how to prepare.
We're honored that you've chosen us for your wound care needs. Our mission is to provide expert, compassionate care that helps you heal faster and improves your quality of life.
Board-certified wound care providers
We come to you—no travel needed
Cutting-edge regenerative therapies
Driver's license or government-issued ID
All insurance cards (front and back)
Recent lab results, imaging reports, or hospital discharge summaries (if available)
All current medications (including over-the-counter and supplements) with dosages
Names and contact info for your primary care doctor and any specialists
Write down any questions or concerns you want to discuss
Make sure clothing allows easy access to the wound area
Leave your existing dressing in place—we'll remove it during the visit
Have a meal beforehand, especially if you tend to feel faint during medical procedures
A family member or caregiver can help remember information and assist with future care
Since we come to you, ensure there's a comfortable, clean space for the examination (bed, chair, or couch)
Your first appointment typically lasts 45-60 minutes. Here's what will happen:
We'll discuss your overall health, medical conditions, medications, allergies, and the history of your wound. This helps us understand the full picture and identify factors affecting healing.
What we'll ask about: Diabetes, circulation issues, nutrition, mobility, previous wounds, smoking, and current symptoms
We'll carefully examine your wound, take measurements, photographs for tracking progress, and assess the surrounding skin and tissue.
We evaluate: Wound size, depth, tissue type, drainage, odor, surrounding skin condition, circulation, and sensation
Based on our assessment, we'll explain what's preventing your wound from healing and create a personalized treatment plan. We'll discuss treatment options, expected timeline, and answer all your questions.
You'll learn about: Treatment approach, visit frequency, home care instructions, and what to expect during healing
We'll begin treatment during your first visit—cleaning the wound, applying appropriate dressings, and starting any necessary therapies.
May include: Debridement (removing dead tissue), specialized dressings, offloading recommendations, and education
We'll schedule your next appointment, provide written home care instructions, give you emergency contact information, and answer any final questions.
You'll receive: Care instructions, supply list, follow-up schedule, and our contact number
We encourage you to ask questions at any time during your visit. There's no such thing as a "silly" question when it comes to your health. We want you to feel comfortable and fully understand your treatment.
We'll verify your insurance benefits before your first visit and let you know about any out-of-pocket costs. Our team handles all insurance billing and paperwork.
*Coverage varies by specific plan
Have questions about coverage? Our billing team is happy to explain your benefits and answer any insurance questions. Call us at 877-545-1300.
We're here to help you heal. Contact us today to schedule your first appointment and start your journey to better health.
Quick Scheduling
Often same-week appointments
We Come to You
Convenient mobile service
Compassionate Care
We're here to help you heal
Questions before scheduling? We're happy to chat! Call us at 877-545-1300 to speak with our friendly team.