Legal Agreement

Terms of Service

Please read these terms carefully before using our services. By accessing or using our website and services, you agree to be bound by these terms.

Last Updated: January 1, 2025

Agreement to Terms

Welcome to Advance Mobile Wound Care Specialists ("Healix360," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and mobile wound care treatments.

By accessing our website at advancemobilewoundcarespecialists.com or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

Key Definitions

"Services"

Refers to all mobile wound care services, consultations, treatments, and medical care provided by Healix360 and our network of healthcare professionals.

"Patient" or "You"

Refers to any individual receiving our wound care services, or their authorized representative, family member, or caregiver.

"Website"

Refers to our website located at advancemobilewoundcarespecialists.com and any related mobile applications or digital platforms.

Services & Eligibility

Medical Services

Healix360 provides mobile wound care services including assessment, treatment, and management of chronic and acute wounds. Our services are delivered by licensed healthcare professionals including physicians, nurse practitioners, and wound care specialists.

Services are provided based on medical necessity and clinical appropriateness as determined by our healthcare providers. We work with referring physicians, hospitals, skilled nursing facilities, and other healthcare entities to coordinate comprehensive wound care.

Eligibility Requirements

  • You must be 18 years of age or older to consent to services (or have a legal guardian or authorized representative)
  • You must provide accurate and complete medical history and insurance information
  • You must reside in a service area where we provide mobile wound care
  • You agree to comply with treatment plans and follow medical advice provided by our healthcare professionals

Important: Not an Emergency Service

Our services are NOT for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

Our mobile wound care services are scheduled appointments for ongoing wound management and are not a substitute for emergency medical care.

Payment & Insurance

Insurance Billing

We accept Medicare Part B, Medicaid, and most major insurance plans. We will bill your insurance directly for covered services.

You are responsible for:

  • Verifying your insurance coverage and benefits before receiving services
  • Providing accurate and current insurance information
  • Any co-payments, deductibles, or co-insurance amounts
  • Services not covered by your insurance plan

Payment Terms

Payment is due at the time of service or upon receipt of invoice for any amounts not covered by insurance. We accept various payment methods including credit cards, checks, and electronic payments.

Late payments may be subject to collection efforts and may affect your ability to receive future services until outstanding balances are resolved.

Appointment Cancellations

If you need to cancel or reschedule an appointment, please provide at least 24 hours notice. Failure to provide adequate notice or repeated missed appointments may result in cancellation fees or termination of services.

We understand emergencies happen. Please contact us at 877-545-1300 as soon as possible if you need to change your appointment.

Patient Rights & Responsibilities

Your Rights

  • Receive respectful, quality care regardless of race, religion, gender, age, or disability
  • Privacy and confidentiality of your medical information (see our HIPAA Notice)
  • Informed consent before receiving treatment
  • Refuse treatment or discontinue services
  • Access your medical records
  • Voice complaints or concerns without fear of retaliation
  • Receive information about treatment options and alternatives

Your Responsibilities

  • Provide complete and accurate medical history and current medications
  • Follow the treatment plan prescribed by your healthcare provider
  • Ask questions if you don't understand your treatment or instructions
  • Keep scheduled appointments or notify us of cancellations
  • Treat our healthcare professionals and staff with respect
  • Fulfill financial obligations for services received
  • Report changes in your condition or concerns promptly

Website Use & Intellectual Property

Acceptable Use

You agree to use our website only for lawful purposes. You may not:

  • Attempt to gain unauthorized access to our systems or networks
  • Transmit viruses, malware, or other harmful code
  • Engage in automated data collection (scraping, bots, etc.) without permission
  • Impersonate another person or entity
  • Post or transmit offensive, defamatory, or unlawful content

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Healix360 or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our website content without our express written permission.

Medical Information Disclaimer

The information on our website is for general informational purposes only and does not constitute medical advice. It should not be used as a substitute for professional medical consultation, diagnosis, or treatment.

Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of information found on our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

Limitation of Liability & Warranties

Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components. We do not guarantee the accuracy, completeness, or timeliness of information on our website.

Limitation of Liability

To the fullest extent permitted by law, Healix360, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services or website.

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid for services in the six months prior to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Healix360 and its affiliates, officers, directors, employees, agents, and partners from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms
  • Your use or misuse of our services or website
  • Your violation of any third-party rights
  • Any content you submit or transmit through our website

General Terms

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason, including if we believe you have violated these Terms.

You may discontinue services at any time by notifying us in writing. Termination does not relieve you of obligations for services already rendered or payments due.

Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which our principal office is located, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and HIPAA Notice, constitute the entire agreement between you and Healix360 regarding your use of our services and supersede all prior agreements and understandings.

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Questions About These Terms?

If you have any questions about these Terms of Service or need clarification on any provision, please contact us. We're here to help.

Advance Mobile Wound Care Specialists (Healix360)
877-545-1300

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Legal Agreement

Terms of Service

Please read these terms carefully before using our services. By accessing or using our website and services, you agree to be bound by these terms.

Effective: January 1, 2025
Last Updated: January 1, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Advance Mobile Wound Care Specialists ("Healix360," "we," "us," or "our") regarding your use of our website, services, and any related applications or platforms.

By accessing our website at advancemobilewoundcarespecialists.com or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of our website and services immediately.

Key Terms at a Glance

Medical Services

Professional wound care services provided by licensed healthcare providers

Legal Compliance

All services comply with HIPAA and applicable healthcare regulations

Limitation of Liability

Services provided as-is with limitations on warranties and damages

Governing Law

Terms governed by applicable state and federal laws

Important Notice

These Terms do not establish a doctor-patient relationship. A medical relationship is only established when you receive direct medical care from our healthcare providers following proper consultation and examination.

Detailed Terms & Conditions

1

Services Provided

Healix360 provides mobile wound care services to patients in skilled nursing facilities, assisted living facilities, and home settings. Our services include but are not limited to:

  • Comprehensive wound assessments and treatment planning
  • Advanced wound care treatments and dressing management
  • Coordination with primary care physicians and specialists
  • Patient and caregiver education

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

2

Eligibility & User Responsibilities

By using our website and services, you represent and warrant that:

  • You are at least 18 years of age or have parental/guardian consent
  • All information you provide is accurate, current, and complete
  • You will not use our services for any unlawful purpose
  • You will comply with all applicable laws and regulations
3

Medical Disclaimer

This website is for informational purposes only. The content on our website does not constitute medical advice and should not be used as a substitute for professional medical consultation, diagnosis, or treatment.

Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on our website.

In case of a medical emergency, call 911 immediately.

4

Payment & Billing Terms

Our services are billed to Medicare Part B, Medicaid, or private insurance as applicable. By using our services, you agree to:

  • Provide accurate insurance information
  • Authorize us to bill your insurance provider
  • Be responsible for any co-payments, deductibles, or non-covered services
  • Pay any outstanding balances within 30 days of billing
5

Privacy & HIPAA Compliance

We are committed to protecting your privacy and complying with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) will be handled in accordance with our HIPAA Privacy Notice.

By using our services, you consent to the collection, use, and disclosure of your health information as described in our Privacy Notice for purposes of treatment, payment, and healthcare operations.

6

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Healix360 or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our website without our prior written permission.

7

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Healix360, its affiliates, officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our servers and/or personal information
  • Any interruption or cessation of transmission to or from our services
  • Any bugs, viruses, or similar harmful components transmitted through our services
  • Any errors or omissions in content, or loss or damage incurred as a result of use of any content posted or transmitted through the services

Our total liability to you for all claims arising from or related to these Terms or our services shall not exceed the amount you paid us for services in the twelve (12) months preceding the claim.

8

Indemnification

You agree to defend, indemnify, and hold harmless Healix360 and its affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your access to or use of our services
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
9

Dispute Resolution & Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which our services are provided, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our services shall first be attempted to be resolved through good faith negotiation. If a resolution cannot be reached within 30 days, the dispute may be submitted to binding arbitration or litigation in accordance with applicable law.

10

Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Request by law enforcement or government agency

Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11

Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be communicated by posting the updated Terms on our website with a revised "Last Updated" date.

Your continued use of our services following the posting of revised Terms constitutes your acceptance of those changes. We encourage you to review these Terms periodically.

12

Miscellaneous Provisions

Entire Agreement: These Terms constitute the entire agreement between you and Healix360 regarding the use of our services.

Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

Questions About These Terms?

If you have any questions or concerns about these Terms of Service, please don't hesitate to contact us. We're here to help clarify any provisions.

Advance Mobile Wound Care Specialists
877-545-1300

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: January 1, 2025